Speak Up!

Ask your ethical questions, report non-compliance or breach of the code of ethics

MOL Group Compliance & Ethics department operates a corporate grievance mechanism under the coordination of the Group Ethics Officer and according to the Ethics Council Rules of procedure whereas questions are answered, complaints are investigated and the Ethics Council assesses the raised issues.

Should you intend to report a non-compliance, please contact Group Compliance & Ethics or the local ethics officer of the concerned MOL Group company.

For local ethics officer contact details contact the concerned MOL Group company.

Address: MOL Group Ethics Council H-1117 Budapest, Október huszonharmadika u. 18

24-hour phone with answering machine: (+36 1) 464-1725 or extension 21-725.

Reporting via internet

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The process of handling complaints is governed by the CLXV. Act of 2013. on complaints and reports of public concerns of The process of handling complaints is governed by the CLXV. Act of 2013. on complaints and reports of public concerns of Hungary. Your complaint and personal data will be handled as confidential and will be kept at the organizational unit responsible for the investigation (Group Compliance & Ethics and MOL Group Ethics Council) except the disclosure in the extent necessary for the investigation. Your personal data will be stored until investigation purpose requires it, but maximum until 60 days after the closure of the investigation or until the closure of any proceedings started based upon the investigation. MOL Group Ethics grievance mechanism’s personal data protection number registered by the National Authority for Data Protection and Freedom of Information of Hungary is: NAIH-52211.

I declare that the complaint reported above is made in good faith based on circumstances I am aware of or based on evidence I reasonably assume to be factual. I hereby acknowledge that when it has become apparent that as a reporting person, I have maliciously provided incorrect information of material importance and circumstances constitute evidence that criminal offence or infringement was committed, my personal data shall be transferred to the organisation, authority or person authorised to conduct the applicable procedures. Should it be validly assumed that the malicious report submitted or the incorrect information provided have caused loss or other damage to another party, my personal data shall, upon request, be transferred to the organisation, authority or person authorised to initiate and conduct the applicable procedures.

If your contact details are provided, you will be notified of the ethical investigations and investigation findings in according to the Rules of Procedure.

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Ethics & Compliance Email: speakup@molgroup.info
Ethics Council direct Email: ethicscouncil@mol.hu